Moving Soon? Questions to Ask When Hiring a Moving Company

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The hardest and the most critical decision when you choose to relocate is hiring a reliable moving company. Several local and interstate moving companies operate across the country, and there is no lack of choices. While selecting the right one that matches the specific needs can get stressful and overwhelming, it is essential to save time, money and eliminate stress. Not all companies are capable enough to ensure a smooth and damage-free moving process, and it is not advisable to entrust someone with valuable belongings without due diligence. 

For those looking to hire a dependable mover for an upcoming relocation, asking the right questions is the key. Here are some critical questions to ask before hiring a moving company to help find the best one to accomplish the job safely and successfully:

Is the company licensed and insured?

Everyone must have heard the horror stories of moving scams and rogue movers. The best way to avoid such problems is to work with a licensed mover. For interstate movers, ask for the license number issued by the United States Department of Transportation and complaint history. Local moving companies should have a state license. Never hire a company that does not possess the required documents.

Accidents are not uncommon during a move. For your peace of mind, it's best to choose a company covered by worker's compensation. 

How long have they been in business?

A long-running company may not guarantee exceptional services; however, it is an indication that it has offered satisfactory services to stay operational for so long in a competitive market. The longer a company has been in business, the more hands-on experience they have to handle different types of moves. Ask the company if they have the required expertise to manage all the specific requirements of your move. An experienced company is well-prepared for a variety of unexpected challenges that may come their way.

What are the types of liability coverage on offer?

It is one of the vital questions to ask a mover. Ask and understand in detail the liability coverage options the company offers and the claim procedure in case a few items get damaged or missing during the move. Most companies provide both full-value protection and released value protection. Inquire if the company offers any additional insurance at an extra cost.

Do they offer packing and storage services?

Packing is a hassle for a homeowner and is a task best left to professionals. Ask the moving company if they have packing services as a part of their estimation to avoid paying extra money later.  

If there are any storage requirements, clarify with the moving company beforehand if they provide the services. Doing so will help you avoid any troubles later.

How do they charge for their services?

Different moving companies have different pricing criteria. Enquire how the company determines the quote and what are the various inclusions. Some companies charge per hour, others by weight and distance traveled. Get a detailed pricing structure in writing to avoid confusion.

Other crucial questions to ask:

  • Is there a cancellation policy?

  • Do they have the required equipment?

  • How much time will the moving process take?

  • Is the crew properly trained?

  • Do they offer any discounts?

  • What is their complaint redress procedure?

Choose a reputable moving company for your move

While the list of questions may appear long, a reputable moving company will happily answer them and address all queries and concerns. Do proper homework and make an informed decision when choosing a professional and experienced moving company for your big move. 

Miranda Delivery Service offers moving services across Arizona, interior design moving and storage, furniture delivery and assembly, and commercial storage. Call 480-389-5928 today!